We are proud of our standing with Customers and are keen to get any feedback, good or bad, to improve our service. We place greatest emphasis on satisfying the customers that we have as repeat orders are the backbone of our business. Having said that there are some areas of the retail and supply chain that are beyond our control and subsequently the following Terms and Conditions apply to sales and mail order deliveries


  • All prices quoted on this web site include GST where it is applicable. All Prices quoted on this web site are in Australian currency (AUD)
  • Goods will be sent by Express Post where possible.  Larger orders by standard freight.
  • Australia Post postage rates apply as applicable plus packaging costs.
  • Where the goods are freighted, ruling rates will apply based on weight and / or cubic measurement.
  • Any claims must be submitted within 7 days of receipt of goods and be accompanied by a copy of the invoice.
  • All goods remain the property of Majestic Merino until paid for in full.
  • Any goods ordered that are not currently available will be placed on back-order and supplied when available unless instructed otherwise.
  • Product colours cannot be guaranteed to be accurate due to the variation in monitors and photography.
  • Due to changing market forces and other extenuating circumstances revolving around importing many of our product lines which affects product availability and price stability, we reserve the right to withdraw any product we advertise, cancel any orders, and change prices without notice.
  • Information contained throughout the web pages is believed to be accurate and reliable at the time of publishing. There may be misprints, human errors, and omissions. We reserve the right to make changes and corrections in prices, products, and specifications without notice.


  • Information submitted by customers to Majestic Merino are kept in the strictest confidence and are used only for the purpose of processing your orders or enquiries and to communicate with customers about special offers and new products, services and promotions. We undergo never to share this information with any other business or individual. Your privacy is respected.


  • Majestic Merino cannot guarantee that any file or program available for download and/or execution from or via this site is free from viruses or other conditions which could damage or interfere with data, hardware or software with which it might be used. You assume all risk of use of all programs and files on this site, and you release Majestic Merino entirely of all responsibility for any consequences of its use.
  • We will never knowingly send you electronic messages without your consent.


  • Cookies are small pieces of information that your browser stores on your computer hard drive.
  • We use cookies to provide your site usage information as well as to assist us to improve and develop the products and services we offer. Our cookies do not contain any personal identifiable information.
  • If you disable cookies on your web browser, you may not be able to fully experience all features of this web site


  • For a quote for products and delivery please email sales@majesticmerino.com Or fax to 08 9848 3686. phone 08 9848 3678.
  • All orders placed, whether by email, phone or fax are subject to confirmation and sales are subject to acceptance of our Conditions of Sale. All quotes issued, whether by email, mail, telephone or fax are current for 7 days from the quotation date.


  • Majestic Merino  reserve the right in our sole discretion not to accept an order or to cancel an order for products placed by the purchaser. This trade condition applies to Mail order, email orders, phone orders, online orders, in shop orders and special request orders whether for stock on hand or for out of stock items.


  • In the case of 'out of stock' items Majestic Merino will use all reasonable efforts to obtain and deliver such goods to the purchaser however we reserve the right to cancel an order and will not be liable for any failure to deliver ordered goods where such failure is a result which is not reasonably within our control.
  • We undertake to advise the purchaser that the item is out of stock and subsequently the choice is given to the customer to either cancel the order, or proceed with the order subject to our conditions of sale, or if full payment or deposit has been paid to request a full refund. We will use all reasonable efforts to deliver products for accepted orders to the purchaser, (address specified on the delivery slip), on or before any estimated delivery date, but we do not represent or warrant that we will do so. We do not accept liability, whether for direct, indirect or consequential loss or damage, arising due to any delay in delivery of the out of stock products or any failure to deliver the products ordered for whatever reason. Our sole liability will be to the extent of refunding monies paid as deposit for goods ordered.


  • For on-line orders, accepted payments include credit cards (Visa and Master card), direct deposit, bank transfer.
  • Despatching of goods is subject to fund clearance. This includes direct deposits, payment by moneyorder  etc.
  • When doing a direct fund transfer or direct deposit into our account, please advise us (by sending a copy of the transaction) either by fax or E-mail a copy of the transaction. This will ensure there is no delay in despatching you order


  • Any attempt to cancel an order must be made as soon as possible. Cancellations attempted after the despatching will result in the customer having to pay the shipping and handling charges on the package and the cost of shipping the package back.
  • Cancellations can only be communicated by  email (info@majesticmerino.com)  or Fax (0898483686)   Monday to Friday only
  • Cancellation for specially ordered items, equipment will also attract a 10% cancellation fee. This is to cover the return to stock fee implied by our suppliers and shipping cost.


  • You agree that your access to, and use of this online site is subject to these terms and all applicable laws, and is at your own risk. This site and its contents are provided to you on “as is” basis, the site may contain errors, faults and inaccuracies and may not be complete and current.
  • Majestic Merino makes no representations or warranties of any kind, express or implied as to the operation of this site or the information, content, materials or products included on this site, except as otherwise provided under applicable laws.
  • Majestic Merino nor its affiliates, directors, officers, employees, agents, contractors, successors or assigns will not be liable for any damages whatsoever arising out of, or in any way related to, the use of this site and any other site linked to this site. This limitation applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for loss of profits, business interruption or the loss of data or information.


  • This site and its contents are subject to copyright. The copyright is owned by DH & GP Guthrie trading as Majestic Merino. You may view this site and its contents using your web browser and electronically copy and print hard copies of parts of this site solely for personal, non-commercial use. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content of this site is strictly prohibited.
  • This site includes registered trade marks, and other trade marks that are otherwise protected by law. Except as expressly authorised, the use or misuse of any of these trade marks is strictly prohibited.


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